Casino Operations

OperationsPhase 2

Lead: Casino Orchestrator Agent

9 agents9 planned

Linear: HB-CASI

49 permissions (15 write)Orchestrator-Workers+ Routing

Architecture Pattern

Casino Orchestrator manages game lifecycle. Incoming events (new game, provider update, contest) are routed to specialized workers.

Evaluation

4 metrics defined

Error Handling

3 scenarios covered

Self-Improvement

3 human checkpoints

Phase 2: Core Operations

Core Operations. Game lobby, tile management, and promotions drive the primary revenue stream. Depends on Phase 1 integrations and player data.

Tools

Back Office APIGrecoPosthogHexLinear

Goals

Manage game lobbyRun promotionsOptimize game mixManage contests & leaderboards

Agent Sizing Rationale

8 agents: 1 orchestrator + 3 lobby/game management (odd for game placement voting) + 4 promotions (including contest management). Game placement decisions use 3-agent consensus to optimize revenue.

Game & Lobby Management (3-agent panel)

AgentDescriptionComplexityRolesStatusActions

Game Tile Sorting AgentDynamically sorts and positions games based on popularity, margin, and player preferences.medium

executor

Personalized Lobby AgentCreates individualized lobby views per player based on their history and predicted preferences.medium

analystgenerator

Game Performance AgentMonitors game GGR, RTP, player engagement, and recommends adding/removing games.medium

monitor

Promotions & Tournaments (3 specialists + orchestrator)

AgentDescriptionComplexityRolesStatusActions

Tournament AgentCreates, schedules, and manages casino tournaments and leaderboards.medium

generator

Casino Bonus AgentDesigns and deploys casino-specific bonuses (free spins, cashback, reload).medium

executorgenerator

House Games AgentManages provably fair house games (Dice, Crash, Plinko, Mines) including parameters and edge.medium

executor

Contest & Tournament Manager AgentCreates and manages contests, leaderboards, and competitive events. Handles contest records, prize pools, entry rules, and winner determination. Covers both casino and sportsbook contests.medium

generator

Game Lobby Optimization AgentAuto-generates weekly slot ordering based on player engagement data, GGR per game, provider margins, new release schedules, and seasonal trends. Posts proposed lobby layout to Slack for one-click approval instead of manual Google Doc review cycles.medium

analystgenerator

Casino Orchestrator AgentCoordinates all casino operations, balances promotion spend vs. GGR.complex

orchestrator

Agents Used From Other Departments

These agents from other departments feed data into or are called by this department's agents.

Player Intelligence & DataExternal

Segmentation AgentLTV Prediction Agent

Player data drives game placement, lobby personalization, and promotion targeting.

IntegrationsExternal

Integration Orchestrator Agent

New game providers must be integrated before games can go live.

Rewards & VIPExternal

Bonus Design AgentReward Personalization Agent

Casino promotions and tournaments use the rewards system for prizes.

Compliance & LegalExternal

License Monitoring AgentResponsible Gambling Agent

Game content, promotions, and tournament T&Cs need compliance review per jurisdiction. License conditions dictate which games can be offered in which markets.

Finance & TreasuryExternal

Revenue Accounting Agent

Casino revenue reporting — GGR, NGR, and bonus costs from casino operations feed directly into financial reporting and P&L.