All Departments
Wallet & Payments
OperationsPhase 1Lead: Wallet Orchestrator Agent
11 agents12 planned
Architecture Pattern
View full details →Payments follow strict chain: validate → process → confirm → reconcile. Incoming requests are routed by payment method (crypto, card, bank).
Evaluation
4 metrics defined
Error Handling
4 scenarios covered
Self-Improvement
3 human checkpoints
Phase 1: Foundation
Foundation. Deposit and withdrawal processing is the core financial pipeline. Depends on Risk & Fraud.
Tools
Back Office APICOBOMPC VaultWiseArkhamLinear
Goals
Process deposits/withdrawalsManage crypto walletsAutomate payoutsInstant auto-withdrawalsIn-platform token swapsFiat payouts via Wise
Agent Sizing Rationale
9 agents: 1 orchestrator + 4 transaction processing (including auto-withdrawal) + 4 wallet management (including crypto swap). Withdrawal decisions are high-stakes — 3-agent consensus required. Auto-withdrawal agent handles pre-approved instant payouts.
Transaction Processing (3-agent approval panel)
AgentDescriptionComplexityRolesStatusActions
Deposit Processing AgentHandles all incoming deposits across crypto and fiat, confirms transactions, credits accounts.medium
executor
Withdrawal Processing AgentProcesses withdrawal requests, applies risk checks, and executes approved payouts.medium
executor
Payment Routing AgentRoutes transactions to the optimal provider — COBO for crypto, Wise for fiat payouts. Selects payment method based on cost, speed, and currency. Manages Wise batch payouts for affiliate commissions, supplier payments, and fiat withdrawals.complex
executorrouter
Auto Withdrawal AgentHandles instant automated withdrawals for pre-approved players. Checks risk score, KYC status, and withdrawal limits in real time — if all pass, executes payout within seconds without human review. Escalates flagged withdrawals to the 3-agent approval panel.medium
executoranalystrouter
Wallet Management (3 specialists + orchestrator)
AgentDescriptionComplexityRolesStatusActions
COBO Hot Wallet AgentManages hot wallet operations via COBO. Auto-rebalances between chains, monitors gas fees, manages deposit address generation, and handles real-time transaction signing. Interfaces with COBO's MPC and custodial wallet APIs.medium
monitorgenerator
MPC Vault Cold Storage AgentManages cold storage operations via MPC Vault. Handles threshold-based transfers from hot to cold wallets, multi-sig approval workflows, and security protocols. Monitors cold storage balances and triggers rebalancing alerts when hot wallet reserves drop below thresholds.medium
monitorexecutorguardian
Multi-Chain AgentManages cross-chain operations, bridge transactions, and chain-specific logic.complex
executor
Crypto Swap AgentHandles in-platform token swaps between cryptocurrencies. Manages swap routing, slippage protection, rate locking, and settlement. Integrates with DEX aggregators for best execution.medium
executorguardian
Withdrawal Triage AgentAuto-reviews every withdrawal request against player data (GGR, VIP level, wagering requirements, tags, stage). Auto-approves low-risk withdrawals and posts structured summaries to #cs-ops. Escalates high-risk cases to senior staff via Slack thread with full player context attached.complex
guardianrouter
Fiat Payment Diagnostic AgentMonitors failed fiat transactions in real-time. Auto-diagnoses error codes (506, Invalid Debtor, card mismatch), retries with fallback providers, notifies players of status via live chat, and posts structured error reports to #fiat-payment-issue for the payment provider contact.complex
monitoranalyst
Sportsbook Limits AgentMonitors player betting patterns and CCF (Customer Confidence Factor) progression. Auto-adjusts limits based on wagering history and risk profile. Handles affiliate-requested limit reviews by pulling player data and posting recommendations to #sportsbook-vip-requests for Kai/Geth approval.complex
analystexecutor
Wallet Orchestrator AgentCoordinates all payment operations, manages liquidity, and oversees reconciliation.complex
orchestrator
Agents Used From Other Departments
These agents from other departments feed data into or are called by this department's agents.
Risk & FraudExternal
Risk Scoring AgentFraud Pattern AgentRisk Orchestrator Agent
Every withdrawal passes through risk scoring before approval.
Compliance & LegalExternal
KYC/AML Agent
KYC/AML checks are mandatory before processing large withdrawals.
Finance & TreasuryExternal
Treasury Agent
Treasury manages hot/cold wallet balances and liquidity for payouts.